Delivery information

 

Kamseen.no delivers to all of Norway, with the exception of Svalbard and Jan Mayen

 

Terms of Sale and Delivery

Order Processing

Upon ordering goods and completing payment from our online store kamseen.no, our delivery department will review the order and then send the ordered goods to Bring (logistics company).

Delivery

Normally, items will be shipped from us within the next 2 to 3 business days after the order is received; during holidays, it may take 7 to 8 business days for items to be shipped. We manage out-of-stock items, but if an item is out of stock, customers will be informed by our support team and the amount will be refunded within the next 5 to 10 business days.

Normally, small packages are delivered to the mailbox, but if your mailbox is full, you must pick up the package from the post office. Service packages are delivered to the post office; you will receive a pickup notification by email or SMS from the delivery company (Bring or Posten), the notification by email or SMS depends on your order. It is the customer's duty to monitor the pickup notification status. In case of delayed pickup of items, Posten will return unclaimed packages after 14 days according to their system. Unclaimed packages will be returned to Kamseen.no at the customer's expense. Customers will be offered to have the product sent to them again from us, but at the customer's expense. In the event that customers do not wish to receive the ordered product again, the customer will be charged 199 NOK plus the return fee, but the remaining amount will be refunded to the customer.

Risk of the goods

The risk of the goods passes to the buyer when he, or his representative, has received the goods delivered in accordance with the "Delivery" section.

Shipping:

Small packages are normally sent as letter packages, while larger packages are sent as Servicepakke with Posten Norge AS.